![]() ![]() You can’t do this from the desktop extension or app. In order to cancel your subscription, you must be signed in on the web portal. This will show up during the cancelation process. You may also be eligible for a refund for the remaining time. If you signed up for a paid plan on your own, you can cancel your subscription and termination will occur immediately. If you signed up through a direct sales quote, you can cancel, but your subscription ends at the end of the subscription term indicated on your sales quote. Step 1: Determine what type of subscription you haveĭepending on the subscription type, your paid subscription will end differently. After that, deleting your account is just as simple as canceling a free account. Once you confirm, you’ll be automatically redirected to the Zoom homepage, and a small green box will appear at the top of the page that says, “Terminate your account success.” How to Cancel Your Own Paid Zoom Planīefore you can delete your account, you have to cancel your paid subscription. ![]() Step 4: Confirm terminationĪ pop-up screen will appear asking whether you want to terminate your account. If you’re ready to delete your account, click this button. You’ll also find the option to terminate your account on this page. ![]() Your account profile page contains information related to your Zoom account, such as whether you have a free or paid version, the account number, and the max number of people that can join a Zoom call with you. From here, click on your account profile. Hover over the navigation menu and click on the “Account Management” option. Step 2: Access “Account Management” from the Navigation menu You can’t complete the following steps on the computer extension or app. Make sure you’re signing in to the actual web portal for this operation. If it’s the email address you’re missing, you won’t have many other options since without it you can’t sign in. If you don’t have your password, then you can reset your password during the login process. This requires you to have the email associated with your account and the password you set up. To delete the account on your own, you’ll have to be signed in. » MORE: Easy as 1-2-3, make an online will in minutes. ![]()
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